Software buying FAQ

Zourix sells downloadable business software for client records, projects, documents, content and business planning. Each product page states its scope, included format, runtime and limits. Box artwork illustrates a digital product; no physical box or computer is shipped.

The collection is aimed at freelancers, consultants, independent professionals and small businesses managing their own information. The right product depends on the task: contact follow-ups, project stages, proposal preparation or document organisation. It is not a promise that every tool suits every business.

Start with the task that causes the most repeated friction. Choose a client tracker for contact records and follow-ups, a project tracker for tasks and stages, or a document tool for its listed file functions. Compare the requirements and limits on the individual product page before buying.

There is no guaranteed amount. Measure the time you currently spend on a repeated task, compare it with your new process and include setup time. Any arithmetic examples in our guides are planning examples, not measured customer results.

Open the product page, review the features and requirements, then select Buy Now. At checkout enter your full name and email, review the total and purchase terms, and choose one of the available PayPal payment options. Optional company and phone details are not required by our checkout form. The payment provider may request additional information.

Checkout is processed through PayPal. Available options may include PayPal and debit or credit cards such as Visa, Mastercard, American Express and Discover. Availability depends on PayPal, your location and card eligibility. No payment is completed until you authorise it through the payment process.

Current Zourix product prices are shown in USD as one-time purchases. Read the individual licence for permitted use and any stated update entitlement. A one-time purchase does not automatically mean lifetime updates or access to third-party paid services.

After confirmed payment, the product download link is sent to the email address used at checkout. Check that address carefully and check spam or promotions folders if needed. For missing access, contact support with the order number and purchase email. See the digital delivery policy for details.

An account is created automatically as part of checkout. Follow the secure account setup link sent by email. We do not send your password as plain text.

Review the product-specific format and requirements. HTML applications require a compatible modern browser. If a package includes spreadsheets, compatible spreadsheet software may also be needed. Extract the package where required and follow the supplied user guide.

No. Browser storage does not imply automatic cloud backup, shared hosting, multi-user permissions or device sync. Check the product’s actual storage and export capabilities and keep suitable backups.

Resale and redistribution rights are not included unless expressly stated in the product-specific licence. Read the licence supplied with the software. Ask before buying if a particular usage right is important to you.

Email is the preferred channel: contact@zourix.com. Support hours are every day, 09:00–17:00 Eastern Time (America/New_York). Include the product name, order number and a clear description of the issue. Do not send passwords, card details or confidential client records.

Report the problem within 30 calendar days of purchase and explain the fault so we can review it. The refund policy covers non-working software; change-of-mind requests are not covered, subject to applicable consumer rights. Approved refunds return through PayPal to the original payment method.

Use the contact form or email contact@zourix.com. ZOURIX LLC is registered at 8206 Louisiana Blvd NE, Ste A #3523, Albuquerque, NM 87113, United States. Telephone: +1 888-462-3455.